ACCA - The global body for professional accountants

Communicator


Level 3


Actively seeks opportunities to learn and gather relevant information, eliciting information and asking appropriate questions to clarify where necessary. Carefully adapts the tone and style of all communication to suit the audience. Possesses an accomplished and persuasive written, presentational and speaking style. Innovatively using information and communications technology to inform, persuade, and inspire. Recognising the uses and limitations of such technology and media in different contexts.



Level 2


Seeks and researches relevant information from reliable sources and listens attentively obtaining appropriate feedback to clarify where necessary. Speaks clearly and concisely, to inform and persuade. Writes grammatically, succinctly and clearly to improve writing style and effectiveness. Develops effective and sensitive presentational and speaking style, using relevant forms of information and communications technology appropriate to the business context, the culture and audience.



Level 1


Listens attentively and asks questions to clarify where necessary. Speaks clearly and without hesitation. Writes grammatically and correctly. Seeks to improve writing style and effectiveness. Uses appropriate forms of information and communications technology and social media to communicate as appropriate.



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